Vehicle Digital Reception System (vDRS) allows customers to stay connected during the service of Star from the comfort of their home. A link of ‘Service Web Check-In Pass’ is sent to the customers, which provides access to the following information:

• All the information about appointment e.g. - Date and time of appointment, Pick & Drop Executive’s/Service Consultant’s Name, Photo, and Contact Number, etc.
• Selection of Preferences like pick/drop location, customer lounge access, etc.
  
• Real-time tracking of the car during pick & drop
  
• Real-time service status updates
  
• Access to service documents like estimate and invoices
  
• Online service bill payment
  

To know more, contact your nearest Mercedes-Benz authorized workshop.

Mercedes-Benz customer visit to the workshop will now be auto-detected. Customers will be welcomed with a personalised message at the service facility and an intimation will be provided to the entire Mercedes-Benz service staff about the customer.

To know more, contact your nearest Mercedes-Benz authorized workshop.